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What is MUTE's Exchange Policy?

We are committed to providing you with only the best products. So if they're not working exactly right for you, you can exchange your order within 7 days of receiving it. 

 

Returns and exchanges are processed in 1-2 business days once they clear our inspection.

Exchange Conditions

Exchanges must meet the following conditions to be accepted:

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  • Non-hype or sale products.

  • The product received is different from your order or is defective.

  • The product must be unused and unworn.

  • The product must be in its original state and packaging.

  • Apparel must have the original packaging.

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Returns are free for MUTE Members — just be sure to be signed in during checkout.

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